Order Issues

There are a number of issues you may experience with your product order.

Known issues are:

Missing Assembly Instructions

Sometimes we forget to add assembly instructions to our shipped orders. Darn. Please contact admin+assembly@z3ndstrial2024.zendesk.com if that happens (this is from a guide article).

Damaged Product

Sometimes we send out orders and they get damaged in transit. The box or item could be broken. Darn. Please contact admin+damaged@z3ndstrial2024.zendesk.com if that happens (this is from a guide article).

Where is my order?

Sometimes orders don't always ship on time or get lost in transit. Darn. Please contact admin+whereis@z3ndstrial2024.zendesk.com if that happens (this is from a guide article). 

Canceling an existing order

If you want to cancel an existing order we can sometimes make an exception to do so. Yippee. Please contact admin+cancel@z3ndstrial2024.zendesk.com if that happens (this is from a guide article).